Cancellation and Refund Policy
Due to all of the work that goes into my coaching/counseling and meal planning services, I don’t offer refunds for these services. This is why I offer the free 30-minute phone call and explain all of the options in working with me. This is to allow you to make an informed decision without any pressure.
For my self- study courses, I offer a 30 day money back guarantee if you implement the strategies I teach you and you don't notice a difference in your eating or relationship with food. You're eligible for the refund if you complete all of the workbook exercises within the 30 days, have them on your computer, and can send all completed workbooks in one email.
For my group coaching program (Eat Confidently Lifestyle), I offer a 30 day money back guarantee if you implement the strategies I teach and you don't notice a difference in your eating or relationship with food. You're eligible for the refund if you complete all of the workbook exercises for Module 1 and 2 within the 30 days, have them on your computer, and can send both completed workbooks in one email; and you are present for 1 out of the 2 virtual group calls offered.
With my meal planning service, you are able to discontinue service after 30 days from the purchase date are met. This is how the EatLove platform works; therefore, I am unable to discontinue service sooner than this even if you haven’t used the platform within the 30 days. Again, weigh all your options BEFORE signing up for this service.
I am here to coach you to help you become your best self and part of that is requiring a commitment from you in which you are fully invested. It is highly recommended that you weigh all options and consider your schedule BEFORE purchasing your package, course, or meal planning service and committing to work with me.
Should you need to reschedule any appointment, you may do so by providing at least a 24 hour notice in advance of your session. During this time period, you are able to reschedule the appointment on your own using the Acuity email you received at the time the appointment was originally scheduled. All packages expire 12 months after purchase date; therefore, it is strongly encouraged that if you have to reschedule, you do so within a week to not lose momentum. It is important that you prioritize our time together so that you receive the full benefit of your package.
If you have any questions, please email me at: firstname.lastname@example.org
Effective January, 1, 2019